SHIPPING & RETURNS
All products are made to order in micro batches to ensure product perfection and complete costumer satisfaction of each item purchased. Each order includes a card specific to the product(s) including a full list of ingredients, product description, directions, and suggested use and tips. Each order is carefully packaged and shipped out with in 3-5 business days. A Next day shipping option is available.
Return & Exchange Policy
Hera Beauty passionately believes in the excellence of our products and wants each Goddess to love them as much as we do. If for any reason you are not satisfied or our products do not meet your expectations, we will happily accept your return and issue a refund within 30 calendar days of the purchase date. Please note we do not cover return shipping costs. Email to initiate your return. A return made without initiating a return by emailing will not be accepted and a refund will not be issued.
Once your return is initiated, you have 14 calendar days to send the item(s) and for the return to be marked delivered. Once 14 days has passed from the return initiation date, your order is no longer eligible for a full refund. Please keep records of return shipments, for proof of date shipped. Hera Beauty is not responsible for a return shipment, including instances of missing item(s) or mis-delivered shipments.